Course reports: these are for the staff personnel in the training department who need to manage learning investments on a day-to-day basis. Examples of course reports include class evaluation summaries, verbatim respondent comments and the actual course evaluations.

Collective reports: These reports are for the middle managers. They aggregate course data for monitoring and quality control. These reports contain course data rolled up. Examples include, Percentage completion etc.,

Executive reports: Comparisons between internal and external factors. How did each line-of-business that funds the training see the training impact their jobs? How did the key indicators of training compare to external benchmarks? And what exceptions occur on a day-to-day basis? How much sales increased after going through the training.

Business reports: This packages it all together. This is the balanced scorecard that is presented to management when the budget is up for renewal. It shows e-learning versus instructor-led training so that senior management can see how e-learning investment is doing. Business reports sums it all up.