ITIL Foundation Training Course Syllabus


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ITIL
(Foundation Training)

ITIL Training
(concepts covered)

ITIL Foundation Training
(Course Syllabus)

ITIL Foundation Certificate e-PREP
(Online preparation)

ITIL
Foundation Exam

ITIL Foundation Certificate e-PREP (Online preparation)

Duration:	30-60-90 day access
Time:	24/7
Course Structure:	Self Paced Learning
Target Audience:	All IT Professionals
Language:	English
Eligibility Requirements:	None
Technical Requirements:	Head-Sets, Internet Connection

Created by ITIL certified instructors, the ITIL Foundation online course by ikompass is designed in such a way that it covers all the material that a participant would ever need to take the exam. The online training by iKompass is made of 20 hours of ITIL courseware with voice, animations, multi-media and simulations.

Primarily based on the 5 ITIL core books, the iKompass online ITIL course contains case studies covering banking, IT, software, construction, government, and manufacturing and telecommunications industries. The self paced course is broken into modules with each module containing exam questions to test learner's knowledge of the concepts

What learners will get from the ITIL Foundation e-learning course


20 Hours of Multimedia flash based content Illustrations with audio and animations Case studies and examples Simulation exams ITIL foundation questions Instructor support

The online course is developed to provide all the material needed to pass the ITIL foundation exam. Students can pace their studies based on their convenience and knowledge absorption.

ITIL Foundation e-PREP syllabus

Introduction to Service Management
Service Lifecycle
- Service Strategy
- Service Design
- Service Transitions
- Service Operations
- Continual Service Improvements
Key Terminology
Principles and Models of Service Management
ITIL Processes
IT Functions
Roles
ITIL Qualification Scheme
Simulation Exam

Click here to read about the ITIL Foundation Exam

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iKompass ITIL Foundation Certificate e-PREP (Online preparation)